Client Service Representative Intern at LD&D Consulting

 

Client Service Representative Intern at LD&D Consulting



Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact usLD&D Consulting is a specialist management and recruitment consulting firm that specializes in turning key projects into success by working collaboratively with clients and key stakeholders. Our specialist project management team consists of seasoned and well experienced consultants across various industries.
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Client Service Representative InternJob TypeFull Time
QualificationBA/BSc/HND
Experience
LocationLagos
CityVictoria Island
Job FieldCustomer Care


About the RoleWe are seeking a proactive and detail-oriented Client Service Relationship Intern to support our customer-facing operations.
In this role, you’ll assist in managing client inquiries, maintaining client relationships, and ensuring a consistently positive client experience.
You’ll work alongside experienced client service professionals, supporting them with documentation, follow-ups, and resolving minor issues efficiently.

Key ResponsibilitiesAssist in handling and responding to client inquiries promptly and professionally.
Support client service representatives with administrative tasks and follow-ups.
Help maintain accurate client records and documentation.
Collaborate with internal teams to ensure timely resolution of client issues.
Contribute to maintaining high levels of client satisfaction and engagement.
Learn and apply basic CRM (Customer Relationship Management) principles.

Job RequirementsCandidates should possess a Bachelor's Degree with 0–1 year of experience (entry-level; internship experience is a plus).
Excellent communication and interpersonal skills.
Strong problem-solving skills and a positive attitude.
Attention to detail and the ability to multitask.
Basic knowledge of CRM systems is a plus.
Eagerness to learn and grow in a fast-paced environment.
Ability to work collaboratively in a team setting.

What We OfferMonthly stipend of NGN100,000.
Internship completion certificate.
Potential for full-time employment upon successful completion.


Method of Application


Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.