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Customer Support & Sales Executives at Landshop Job - How to Apply Now
Landshop is Nigeria's Premier Real Estate Co-Investment hub, designed to unlock the wealth of the land and ensure everyone can become a proud land or homeowner through our unique co-investment features; irrespective of their social status, credit rating, or location.
Customer Support & Sales ExecutivesJob TypeFull Time
QualificationBA/BSc/HND
Experience2 - 8 years
LocationLagos
Job FieldSales / Marketing / Retail / Business Development
Summary of the Role
We are seeking motivated Customer Support & Sales Executives who will not only provide exceptional multi-channel customer service but also coordinate sales campaigns, manage debt recovery efforts, and build lasting brand relationships across PDO’s portfolio of projects and social initiatives.
This role demands a dynamic professional skilled in empathy, persuasion, conflict resolution, and relationship selling. You will leverage CRM systems and digital communication tools to manage inquiries, sales follow-ups, and customer interactions with precision and care, ensuring seamless coordination between teams and stakeholders.
Role ExpectationsProvide outstanding customer support via email, phone, WhatsApp, and social media, handling inquiries with empathy and professionalism.
Coordinate and support sales campaigns, including outreach, follow-ups, and closing activities to drive revenue growth and meet sales targets.
Manage debt recovery processes with tact, patience, and clear communication to preserve positive customer relationships.
Handle irate or challenging customers calmly and persuasively, resolving conflicts and building trust.
Use CRM platforms and digital tools to meticulously log, track, and manage customer and sales interactions, ensuring timely follow-up and escalation when needed.
Collaborate closely with the Founder’s personal assistant, project teams, and community managers to align messaging and share actionable insights.
Demonstrate strong interpersonal skills rooted in human bonding, relationship selling, and service excellence. Candidates must be ready to share real-life examples of relationship-building and successful sales or service scenarios.
Proactively identify gaps and recommend improvements to enhance customer experience, loyalty, and brand reputation.
Basic RequirementsProven experience in customer support, sales coordination, or client service roles with demonstrated success in managing sales pipelines and debt recovery.
Proficiency with CRM tools (e.g., Salesforce, HubSpot, Zoho, Freshdesk) and digital communication platforms.
Exceptional communication and interpersonal skills, with a strong ability to empathize, persuade, and de-escalate conflicts.
Highly organized, detail-oriented, and able to manage multiple tasks and channels effectively under pressure.
Socially adept and relationship-focused, with a clear understanding of relationship selling and customer loyalty strategies.
Ability to work independently and collaboratively in a hybrid, high-performance environment.
Experience working with personal brands, social enterprises, or multi-project organizations is a strong advantage.
Method of Application
Applicants must submit:A short bio detailing your approach to customer service, sales coordination, debt recovery, and relationship management, including real examples of how you handled challenging situations or built lasting customer relationships.
Your CV
Links or references to previous employers, projects, or teams you supported—highlighting your role and impact, especially in sales or customer relationship contexts.
Applications without a bio and tangible evidence of relevant experience will not be considered.
If you’re a driven, empathetic professional ready to make a meaningful impact within a visionary founder’s back office ecosystem, we want to hear from you.
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.
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